A gate that is regularly maintained will last longer and be less prone to untimely failures. GatesUnlimited is pleased to offer GateGuard™ Level 1 and Level 2 service contracts for your automatic gate system.

Every system requires its own level of maintenance which is primarily dependent on its usage and environmental conditions. Residential, commercial, community and extreme usage swing, slide and barrier gate systems are serviced. Standard or full service agreements are offered on every installation, providing peace of mind, security and first priority of response accordingly.

Level 1 – GateGuard™ Service Only Plan:  Service Only Plan includes scheduled semi-annual onsite tune ups, plus two service incidents per year (an incident may require multiple service calls relating to the primary repair, such as returning to replace non-stock items or re-calibration after the new part is installed).  Parts extra.

Level 2 – GateGuard™ Service+ Plan:   Service+ Plan includes all of Level 1 provisions, in addition to parts supplied at a dramatic discount.  Service+ Plan clients typically receive parts at 10% -15% above our cost.

Will-Call:  Of course, customers are not required to be a service contract holder in order to receive quality service and maintenance for their gate system from GatesUnlimited. In the event a Level 1 or 2 plan does not exist however, customers are then responsible for initiating the call to schedule the service or maintenance visit.  In addition, a per visit service charge (or trip charge) shall apply, plus 100% time, materials and parts required to complete the repair (if necessary).  For first priority response and the best value, we recommend our GateGuard™ Service+ Plan.

In the event you have a unique situation (such as an extreme usage gate system) that requires a level of support beyond our standard plans, please call us to request a custom plan.  We will be happy to evaluate your situation for qualification.

Types of Systems We Service

GatesUnlimited services Oakland and surrounding counties in Michigan.  All other areas will be considered on a case-by-case basis and determined by distance and frequency requirements.  The following categories describe the types of gate systems maintained.

Residential Gates:

• Systems with single or double automated gates

Commercial or Community Gates:

• Systems with single or double automated gates
• Systems with exit and entrance gates, or multiple entrances/exits

Extreme Usage Gates:

• Storage unit gates
• Community or apartment gates that serve 30 or more homes/units

Semi-Annual Tune Ups for Your Gate Operators

Semi-annual onsite tune ups include required lubrication of moving parts, tightening and tensioning of springs, chains, wheels, belts, and bolts. Operator will have the safety clutches re-calibrated.  Safety devices will also be tested and adjusted for proper operation. In addition, we will clean out all enclosures and remove any insects or animals that may be nesting inside the operator. The gate operator equipment will be washed and cleaned. The entire installation and all components will be inspected for wear in order to help prevent future system failures.

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Gate Systems Not Installed by GatesUnlimited

Systems that qualify for a service contract must be properly installed and use industry standard equipment. Gates and automation equipment not installed by us must be less than 10 years old and will need to be inspected before a service contract can be issued.

We are more than happy to discuss your service options with you to ensure the level of support you are currently receiving meets the requirements necessary to protect your investment.

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GateGuard™ Service - Billing & Renewals

Service contracts will be billed and renewed annually unless otherwise agreed. For more information or to sign up for your service contract, please call 248-628-8332.

Beware of companies that offer to provide these services for free.  When it comes to maintaining your automatic gate investment, in most instances, if it's offered "free", it's not likely a service worth having.